As you may have heard there are some significant fires in and around Lake County such that, as of this writing, Highways 20 and 16 are closed to through traffic.
We understand that part of the appeal of a journey to see us is the cleanest air in California and also how easy it is to get to us from Sacramento, Chico and points beyond. Since both of these are not true at the moment, we are willing to allow cancellations including same-day cancellations with zero consequence. If you need to cancel we totally understand and it's no problem and we're not going to charge you.
Unfortunately we can only do this if you made your reservations directly through us. If you used a third party like AirBnB, BedAndBreakfast.com, Hotels.com, TripAdvisor.com or anyone other than us we aren't able to alter the cancellation policy simply because it's outside of our control. This is just another reason that booking directly through our website or over the phone is always your best bet.
Below is a map of the fires here in Lake County which is updated constantly. More than anything we hope that all the first responders working this situation come home safely to their families and that our neighbors who are in the affected areas have a home to return to. We know of a few friends for whom that will not be a reality so we're crossing our fingers that there aren't any others.
Thank you for sharing your vacation memories with us and this policy will be in effect until further notice.
A blog about happenings in Lake County.